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We just got screwed by the Community Energy Project. Below are the facts:
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Because we are living on MiLady’s disability pay at the moment, and we were running out of our savings, in November MiLady stopped by the Community Energy Project, which she drives by on a regular basis, to see if they could help us. They offered help with weatherization; and because MiLady is disabled, they offered to install it for us. An appointment was made for an initial assessment visit.
When the two gentlemen showed up for that appointment on December fifth, the first thing said inside the house was the observation that we were smokers. This was deduced by the sight of the ashtrays in the living room; neither of us were smoking at the time. MiLady pointed out the air cleaner running in the corner, and made him the same promise that we make all servicepeople visiting the house: that the air cleaner would run before they got here, and that we would not smoke inside as long as they were here. She showed them our windows, which have the scars of her last weatherization attempt several years ago -- which did not work out. They got the window measurements that they needed, added an aerator to our kitchen tap, made an appointment for the week of December 15th, and left.
We waited for him to call. We didn’t put up our Christmas tree or any of our decorations because they would block windows he would need access to. We suffered through the Portland Winter Storm as best we could, because we had to. And still we waited.
We received a call from the Community Energy Project in mid- to late January, scheduling an appointment to do the work on February third.
On the afternoon of the second, a car from the Community Energy Project pulled up, and a guy got out and quietly walked up our stairs, slid a box of weatherization kits onto the porch without a sound, and quietly went back to his car to drive away. There wasn’t even a knock to let us know there was a box on the porch; if I hadn’t been near a window, I would have missed the whole thing. I guess they didn’t want to talk to us.
They dropped off 11 window kits – and we have 14 windows. They apparently didn’t even check their notes when they filled the box.
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Now for the editorial:
These people had multiple chances – beginning at the initial interview – to tell us that they wouldn’t do the work. We would have been upset, but we wouldn’t have wasted so much time, and we wouldn’t have missed our Christmas, if they’d been upfront with us.
Is this the new way for
It’s possible that they put us off like this in order to have the legal backing of the new